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Refund and Replacement Policy

Coaching Beyond reserves the right to refuse or cancel a subscription to any  membership course at any time and for any reason. Coaching Beyond does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans.

Similarly, it is your responsibility to evaluate Coaching Beyond , including its features, limitations, and system requirements before selecting any Paid Subscription or Course. We will not issue refunds to customers on the basis of customers not understanding the system requirements, or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions. System incompatibility based on system requirements should be tested using the free membership account.

The above policies apply to all Coaching Beyond plans, services and courses, which may or may not include a subscription plan, unless otherwise noted in membership materials. Please read all individual materials thoroughly for specific policies.

 

1. Membership Offerings

  • Free and Paid Memberships: Coaching Beyond provides free memberships with sample content and paid memberships with premium content, each with specific pre-requisites.
  • Terms of Selection and Payment: Users are advised to consider the terms and prerequisites before choosing and paying for any service, plan, product, or course.

2. Subscription Policies

  • Cancellation and Downgrade: Subscriptions cannot be paused; they can only be cancelled or downgraded.
  • Right to Refuse or Cancel: Coaching Beyond reserves the right to refuse or cancel a subscription at any time and for any reason.
  • Automatic Renewal: All subscriptions are recurring and will automatically renew at the end of each paid period (monthly or annually).
  • Refund Policy: Coaching Beyond does not offer prorated refunds for cancelled subscriptions.

3. Evaluation and System Requirements

  • Responsibility for Evaluation: Users are responsible for evaluating our features, limitations, and system requirements before selecting a paid subscription or course.
  • Refunds Based on System Compatibility: Refunds will not be issued due to users not understanding system requirements or facing compatibility issues.

4. Payment, Fees, and Charges

  • Subscription Fees: Users must pay subscription fees and authorize Coaching Beyond to charge their bank accounts or credit cards for the recurring subscriptions.
  • Tax Responsibilities: Users are solely responsible for paying applicable taxes or duties imposed by government entities.
  • Cancellation Process: Users can cancel subscriptions through their Coaching Beyond’s account settings with a confirmation email receipt.

5. Refund Policies for Different Plans and Courses

  • Recurring Subscriptions: No refunds or credits for cancelled plans; subscriptions are billed in advance and non-refundable.
  • Short Courses and Certifications: Refunds or cancellations possible within the first 3 days of registering if certain conditions are met.
  • Annual Plans: No refunds based on misunderstanding system requirements; users are encouraged to evaluate and consider free membership before opting for an annual plan.

6. Third-Party Charges

  • Direct Payment Obligations: Users are responsible for paying fees to third-party vendors used in connection with Coaching Beyond’s services.
  • Additional Charges: Coaching Beyond reserves the right to charge users for any legally required or assessed regulatory or governmental fees.

7. Contact Information

  • Support Contact: Users can contact Coaching Beyond for any inquiries about the policy via email at

This detailed information aims to inform users about the terms and conditions associated with Coaching Beyond’s memberships, subscriptions, refunds, and associated charges, providing clarity on various scenarios and responsibilities.